Hi All,
I'm Tamara and I'm a lead in the Digital Capability Unit at Transport and Main Roads in QLD - our team drives digital capability uplift across the department that combines formal training, knowledge networks, mentoring, learning by doing, and uplift and enablement by working alongside skilled practitioners (us and sometimes we bring in vendors) in everything from data engineering and business intelligence, through solving problems with design thinking and lean, to digital service design including customer research, prototyping and agile delivery. I lead the digital design function, which is kind of like a DesignOps function in that we support a range of design activities and sometimes do delivery depending on capacity (very small team).
I'm interested in the Life Events work as it shifts service design and delivery to be much more customer centric than our current way of delivering products and services. I'm also interested in where we can re-use or leverage work from the federal level - no point reinventing the wheel.
I look forward to getting to know community members here,
Cheers
Tamara
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Tamara Pearce
Manager, Digital Design
QLD Government
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Original Message:
Sent: 05-10-2021 03:24 PM
From: Katie Anderson-Kelly
Subject: Introductions
Welcome to the Life Events Community. Please introduce yourself to the community in this thread.
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Katie Anderson-Kelly
Performance Analyst
Digital Transformation Agency
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