Deep Dive - Accessible ICT Procurement

When:  Aug 18, 2022 from 10:30 AM to 11:30 AM (AEST)

How to buy digital products and services that embed human rights by design.

18% of Australians have a disability. Like wheelchair ramps outside buildings, accessible ICT procurement ensures that IT services and products are fit for purpose and represent value for money.

Over recent years, awareness has increased regarding the importance of embedding accessibility within the ICT Procurement Process. The challenge now is to identify meaningful procurement practices, which help ensure accessible ICT, without over complicating the process.

This Deep Dive will cover:
  • An overview of latest developments in Accessible ICT Procurement.
  • Sample RFP questions.
  • How to assess RFP responses.
  • Risk indicators.
  • Testing with users.
  • Sample contract wording.
  • Where to get help with accessibility advice and expertise.

Presented by:

Andrew Normand
Andrew is the Web Accessibility Lead at the University of Melbourne. He assesses the broader impact of new IT initiatives on students, staff and the external community. He also provides training for students and staff on assistive technologies.

Andrew has established an industry leading user testing program which has employed over 50 students with hearing, vision, mobility and cognitive impairments. Together, they ensure that learning management systems, research management platforms, authentication, web apps and physical infrastructure (e.g. hearing loops) can be accessed by as many users as possible.

Having worked as a lawyer, software developer and web manager, Andrew enjoys advising project teams on practical approaches to procurement, legal responsibilities, vendor management, design, branding and defect management. He also loves providing and discussing alternative code solutions.

Brigitta (Bri) Norton
Bri is a Digital Strategist and User Experience and Accessibility specialist based in Canberra, Australia and is currently the Accessibility Lead for Accessibility NSW. She prides herself on her ability to turn disengaged end users into enthusiastic contributors by creating user-friendly, inclusive and accessible digital experiences.

Amongst her professional experience with government agencies and local businesses, Bri has previously been the Australian Government Digital Transformation Agency’s Accessibility and Inclusivity Lead, is the co-chair and the conference convenor for Australia’s Web Accessibility Initiative, a Standards Australian Accessible ICT Procurement Committee Member and a member of the ResearchOps.Community Cheese Board.

You can find her for a chat on Twitter @algazel or or join her at the Canberra Accessibility and Inclusive Design Meetup.

Event Image

Wait list information

If this session has reached capacity, please check the waitlist page.

Helpful info

If you are having trouble joining an online event, try removing the http:// or https:// from the event link, then try to join.

Data collection and sharing

How we use your data

The Australian Public Service (APS) Digital Profession function of the APSC (Digital Profession) operates in accordance with the Privacy Act 1988.

By registering or RSVP to events and training sessions, you are providing your consent for us to use your data for the purposes outline below.

Processing your personal data

We use the personal data provided when signing up to this community to help seamlessly register you for our events and training. 

This is in accordance with the Privacy Act 1988. We are commitment to protecting the privacy of all personal data you provide during the registration process. We do not collect sensitive data during the registration process.

If you do not consent to your data being used, please do not register for this session.

Further information

The Privacy Act 1988 is available at

The Australian Public Service’s Privacy Policy is available at visit Privacy | Australian Public Service Commission (

Sharing your information

Some of our events and training are delivered in partnership with other organisations. 

We will provide your name, role title, organisation, email address and career stage to these partners, for the purposes of delivering the session. None of our partnering organisations are authorised to use these details for any other purposes. 

If you do not consent to your data being shared with our delivery partner for this session, please do not register.